FMC is extremely unprofessional.
1. It took seven or eight days to provide the rental agreement after pickup.
2. During vehicle return, they did not arrive at the agreed-upon time. Once at the company, they processed other customers’ returns while ignoring ours, delaying us by over ten minutes. This caused us to arrive at the airport more than 30 minutes late, almost missing our flight!
3. They made various unreasonable claims during the return process, alleging new damages and scratches. When asked to compare with the rental contract and initial vehicle photos, they could not provide any proof. After we presented our own photos, they admitted their mistake.
4. The FMC office is approximately 10 kilometers from the airport. The shuttle ride takes about 15 minutes, not including waiting time.
“Easy to use app, lots of options, good and affordable cars listed, hassle free booking and drop off.”
About FMC Rent:10.0/10
Our experience with the FMC was good. Though they were not located at the airport, they came and picked us in 15 min. Staff was very helpful. Vehicle was good and exactly what we need for a big family with lots of luggage.
About QEEQ:10.0/10
Qeeq.com is an amazing platform. We could get the big people carrier vehicle what we needed. Price was very reasonable. With USD 1 booking with free cancelation policy QEEQ.com given us a hassle free experience. Highly recommended to take the Diamond membership for getting good discounts deals.
We originally booked a Mercedes-Benz Vito, but we were given a Ford Transit instead with no option to discuss it. After refueling the car, we also had to add AdBlue, which was very inconvenient. Even after filling up the AdBlue, the car kept falsely alerting that it was low. The entire trip was really unpleasant.
Demanded extra insurance payment. Charged 300 euros to the credit card after returning the car and received an email claiming a scratch. This is a lie! I took a video. After returning home, they charged 300 euros on my credit card saying there was a scratch. It's unfair since I took a video as proof, and they also forced me to buy insurance.
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