“Seamless Car Hire - Exceeding Expectations with Efficiency and Value”
About East Coast Car Rentals:9.0/10
The car exceeded my expectations. It was in excellent condition, performed well, and had all the features I was hoping for. The counter staff was very helpful. He was friendly, knowledgeable, and made the whole experience pleasant. The only improvement I can suggest is it would be great if the staff could provide a brief walkthrough of the car's key features. This would ensure that customers can fully utilize all the functionalities of the vehicle.
About QEEQ:10.0/10
The booking platform was user-friendly and efficient. It was easy to navigate, the process was straightforward, and I was able to complete my reservation quickly. The interface was intuitive, and I appreciated the detailed information provided about each car option.
Car was dirty and old. Tyres were not very good (especially for QLD wet weather). To pick up the car took around 30 minutes due to an issue with the customer before me, plus around 10 minutes as the staff made an error with my car. Then another 10 minutes to get the car checked and signed off before I could leave. Paid $240 for 4 days, would have been acceptable price if the car wasn’t so old, dirty and worn!
About QEEQ:10.0/10
Very easy to make a last minute booking
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