No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .

The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.

The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.

Overall it was it was good, I had no problems

Tho was also good

Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.