ZOOM, Toronto Head Office Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ZOOM - Toronto Head Office Information, Car hire Instructions & Policies

Address

5945 Dixie Road Mississauga, Toronto, Ontario L4W1E8

Telephone

+18883179666 / +19056707368

Pick-up Instructions

The ZOOM - Toronto Head Office car hire location is located out of the airport

Shuttle hours :Monday - Friday 8:00am - 5:30pm Saturday and Sunday 9:00am - 3:30pm From Terminal 1 Arrivals: Follow signs for Link Train to Level 2 Cross over to Parking Garage on West Bridge Turn left on exiting Bridge to Link Train Station Take Link Train to Viscount Station (2nd stop) At Viscount Station Proceed downstairs to Car Rental Shuttle (Zoom courtesy phone in lobby). From Terminal 3 Arrivals: Follow signs to elevator at Door D Take elevator to Level 3 Turn right on exiting elevator to Sheraton Hotel Bridge Cross over bridge to Link Train Station Prior to entering the Sheraton Hotel Turn left for elevator Turn right for escalator Take Link Train to Viscount Station (1st Stop) At Viscount Station Proceed downstairs to Car Rental Shuttle (Zoom courtesy phone in lobby) ,

Drop-off Instructions

We provide a free shuttle service to and from the International Airport and any Hotels within the vicinity of the Airport during our regular business hours. We also offer a 24 hour key drop off for rental returns at our location，please consult with staff for detail.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -16:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 75 years old

Young Driver Fee applies at 23 - 25 years old with charge of CAD 15 - 20 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CAD 10/day

Additional driver

Note that all drivers must provide their valid documentation.

CAD 10/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

CAD 10/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

CAD 10/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
United States	CAD 10 per day

If travelling out of province or cross border this must be mentioned at the time of the rental. An additional charge of $5 daily will apply for out of province and $10 daily for USA travel. Zoom receives notification when vehicles cross provincial or territorial boundaries and any non-authorized travel out of province or to the USA will incur a service charge of $100 above and beyond any additional charges

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.1 km from Toronto Pearson Airport

17.5 km from Downsview Airport

20.3 km from Billy Bishop Toronto City Centre Airport

Railway Stations

8.7 km from Etobicoke North Go Station

21.4 km from Toronto Union Station

Hotels

3.5 km from Hampton Inn by Hilton Toronto Airport Corporate Centre

3.5 km from Homewood Suites by Hilton Toronto Airport Corporate Centre

3.6 km from Best Western Plus Travel Hotel Toronto Airport

Other Landmarks

19.2 km from Casa Loma

20.8 km from CN Tower

20.8 km from Ontario Legislative Buildings

FIND ME A CHEAP RENTAL

Map view of ZOOM Store Location

coordinates: 43.6546221 -79.645579

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 7.8
Vehicle cleanliness: 8.2
Spaciousness: 8.6
Counter staff: 6.6
Pick-up location: 5.8
Drop-off location: 6.4
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

C.Robson
Toronto
5 /10 Average
Reviewed: Saturday, February 22, 2025
Office staff were unhelpful, difficult and unfriendly. Before pick up minibus collected us from airport and allowed 15 passengers in a 12 seater minibus. 16 people in total crammed into a minibus. Driver continually answered calls on his mobile whilst driving us to the office. The collection point for the minibus is awkward also and the office to collect car is around 20 min drive.
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D.Fernandez
Toronto
6.7 /10 Average
Reviewed: Saturday, February 22, 2025
Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.
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Anonymous
Toronto
7.3 /10 Good
Reviewed: Saturday, February 22, 2025
Trop loin de l'aéroport - Trop long pour l'attente de la navette - Trop long pour récupérer le véhicule
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E.Saunders
Toronto
9.7 /10 Excellent
Reviewed: Saturday, February 22, 2025
Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.
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A.Badawi
Toronto
6 /10 Average
Reviewed: Saturday, February 22, 2025
First i rented a Toyota Camry and i got a Hyundai sonata, and that was not that bad, when i was receiving the car there was a minor scratch in the right bottom corner that i told the Zoom about and they stated this is a minor thing but when i returned the car they stated that his is a new scratch and they made me pay $500 for it, this is unfair for 2 reasons 1 - i did not scratch the car 2 - i had a full insurance on the car. why did i pay almost the same amount of the car rental on the insurance if it does not cover me as for Zoom they need to reconsider their customer service policies and they have to be fair with customers
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C.Druppers
Toronto
10 /10 Excellent
Reviewed: Saturday, February 22, 2025
Overall it was it was good, I had no problems
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A.Abbas
Toronto
2 /10 Poor
Reviewed: Saturday, February 22, 2025
The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.
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R.Try
Toronto
7.3 /10 Good
Reviewed: Saturday, February 22, 2025
The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape
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S.Naidoo
Toronto
8.7 /10 Very good
Reviewed: Saturday, February 22, 2025
The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.
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e.ramirez
Toronto
9.7 /10 Excellent
Reviewed: Saturday, February 22, 2025
No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .
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