Unreasonable charges were applied. The car's wipers kept making noise, and they deducted over 300 euros from my credit for 2 days. Is 2700 RMB reasonable for this?
Despite having paid the full rental amount, I was told an hour late that the reserved vehicle was no longer available. They raised the price, forcing me to switch to a manual transmission car. Since all my travel plans were already set, I had no choice but to accept these unfair terms, which left a very bad impression.
Didn't clearly explain the additional insurance charges. The waiting time was very long.
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