We had already purchased full insurance through the Zuzuche platform in advance, but the rental counter added extra insurance charges without informing us first.
The car was booked at the North Station! When we arrived, it was closed. We had to go to the South Station to pick up the car, but we were told the car was in the North Station parking lot. We complained for a long time before they finally brought the car to the South Station for us. Also, if you choose to buy extra insurance from the rental company, you must carefully inspect the car body and windows because they won't check the car for you at pick-up. Due to dark weather, they generally ask you to report any issues within 24 hours, which is very passive. Be careful!
The address said north terminal but this was wrong and got sent to south terminal. Waited 45 mins to pick up and first car smelt and had low tyre pressure, so swapped it.
About QEEQ:10.0/10
Very easy booking at good prices
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