The car pickup process was smooth, without any attempts to upsell insurance. The staff were very friendly. However, the reserved car model was not provided, and I got a Jeep instead. Still, the car was quite new and in great condition, so it was not a big issue.
The Union Square location was somewhat busy. We operated the machine, but after resolving everything, we still waited half an hour to get our car. Overall, it's acceptable.
Like: You get what you ordered, no extra hidden insurance add-ons. Great value for money and convenient locations.
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