Professional service for pickup and drop-off was smooth, with a simple and quick process. The provided vehicle was in good condition, and there was no hard sell on insurance. The only downside was that the store's phone was not always reachable, but everything else was great.
When returning the car, they didn't explain the reason but charged over $180. I only found out after getting home and seeing the credit card charge. I contacted customer service, but no one responded. The service is particularly poor. I will never rent a car from this company again. It's better to spend a bit more and go with a reputable company.
The service was pretty good, the car pickup was quick. I recommend adding an E-ZPass, it's essential in the East as many places don't accept cash. It's almost impossible to get around without it.
“I was charged more than expected because the confirmation I received from Easy Car was misleading.”
About Thrifty:3.7/10
First car wasn’t clean and had mechanical problems.
About QEEQ:7.0/10
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