The car provided was not the one I booked. I booked an E-class but was given a Series 3, and they even asked for extra money. You’ll never get the car you originally booked. Never. Never...
The representative's attitude was not great. We arrived 20 minutes early to pick up the car but still received it almost 30 minutes later than scheduled. Less than an hour into driving, the screen showed a 'low engine coolant' warning. At the next city's service point, the rental company said this brand's cars often have this issue and to just ignore it, though the warning kept appearing throughout the trip. The trunk can only fit three 28-inch suitcases, which is somewhat different from the official description.
Alamo really stood above previous experiences with other rental companies. They were quick and efficient and the value was outstanding. I will rent from them again at LGW without hesitation.
About QEEQ:10.0/10
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