The service at the Record Go car rental company at Barcelona Airport was very poor, especially during the return process. When picking up the vehicle, after completing the paperwork, there were no staff members to discuss the vehicle's condition, including its defects or scratches, leaving renters clueless. However, during the return process, they investigate every issue. If you didn't carefully take photos at the time of pickup, you'll be held responsible for all pre-existing damages and scratches on the car.
Excellent. The staff were very friendly and chatted with me while handling the paperwork, making the whole process very pleasant. Although I didn't get the Fiat 500 I wanted, they gave me a new Toyota Aygo that had only run 1000 km.
The car was great.
The staff was inefficient. They didn't accompany us for the car inspection, but after we found some damage, they upgraded our car for free.
We were also forced to buy a full tank of gas. However, after returning the car with a full tank, they refunded the full amount, and even refunded a bit more by mistake.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Record Go Barcelona Airport
Bing Dorothea
-
-
-
-
View more >Cornelia Elizabeth
-
-
-
-
View more >Vic Tobias
-
-
-
-
View more >Sharon Walker
-
-
-
-
View more >Hilary Rusk
-
-
-
-
View more >