I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.
I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.
The hotess put a New assurance on my contrat and she don't explain me. I discover that on my final facture most expensive than initial reservation
About QEEQ:8.0/10
Good web site to rent a car
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