The service was alright, but it's a bit alarming when they say towing fees are not included while promoting insurance. After all, I've never needed towing before, and other companies and branches never brought it up.
We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .
“Easy process to book and smooth transaction all throughout. Good value for money too!”
About Europcar:10.0/10
Staff was professional and car pickup process was quick and easy. Car condition was excellent.
About QEEQ:10.0/10
Very good and easy to use.
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