Quick and easy to find. Simple procedures. Swipe card and sign to pick up the car (Deposit hasn't been returned yet, but there shouldn't be any issues).
Great service attitude. They provided a slightly larger car than what I originally booked. The car was new, with only 1500 miles, and was in excellent condition, equipped with GPS. It was a satisfying car rental experience.
Hertz's service in Switzerland has always been good. The only downside was that the car window got smashed when parked on the street in Montreux the next day. When we drove to Lausanne to change cars, there was no equivalent model available, and no discount was explained at that time. We had to send an email after the fact to find out how much cheaper it would be. Additionally, in the rush to swap the car (with broken windows and glass everywhere inside), we didn't fill up the gas tank. We had only used a quarter of the gas, but they charged nearly a full tank when settling the bill, which was quite unreasonable given the circumstances.
“Slow check in at Hertz Geneva Airport, great service in Lausanne.”
About Hertz:8.0/10
The check in desk was manned by one one person, later by only two. Long queue. More than 35 min waiting.
About QEEQ:10.0/10
Great value!
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