Great service! It's super convenient to pick up and return the car. Got an Audi Q5, and it performed well. The four-wheel drive is especially suitable for Banff area.
The car was picked up 30 minutes earlier than the scheduled time, but no reminder was given. I only found out after returning the car that I was charged for an extra day.
The process for picking up and returning the car was very simple. Inspect the car and take photos yourself when picking it up. When returning, just fill up the tank.
The service attitude was average, but they didn't aggressively sell insurance. The staff member we met during the return was quite friendly. He checked the exterior of the car, looked at the fuel gauge, turned off the engine, and said OK. We also took photos of the dashboard, and that concluded our car rental journey.
“Wonderful and pleasant experience for first Tesla drive”
About AVIS:10.0/10
I happened to go when the counter was empty and it was a really smooth experience. Overall I would say the experience was very smooth and the staff was very helpful.
About QEEQ:10.0/10
I like the price drop protector as many of my bookings I have gotten a pleasant surprise when the price drops!
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