Pleasant first hiring experience

Had to wait a long time outside the airport, and it was raining

It was very windy on the day we picked up the car. We made our first call, and they told us to wait at a designated spot. On the second call, we informed them that we were already at the spot, and they said they were on the way and would be there soon. After waiting for more than twenty minutes and freezing, we called a third time and they arrived ten minutes later. When they arrived, they didn't help us with our luggage and just watched us struggle. At the store, we had booked a Toyota Corolla since that's what we use at home. But they gave us a small QQ car instead, which was very cramped for three people and two pieces of luggage. One piece of luggage had to be put in the back seat. They claimed it was the same model, but these cars are not the same at all—it was a complete rip-off.

Vehicle only quarter full at pick up. Vehicle blowing massive amount of smoke on acceleration and following vehicle stopped us to inform us. Informed desk on return and either didn't understand or disinterested.

Quick and efficient

My only minor criticism was that I didn’t receive the car that I ordered. Otherwise, the experience was great and I will use them again.

Like: Used car for short distance only
Dislike: Top up petrol, suggest that you provide it as value added service