I am very satisfied with the overall service. Always read reviews before heading out, they can be really helpful. The customer service responds quickly and is very patient. It truly made me feel like I had someone to rely on while away. I especially want to thank the agents I spoke with on the phone. Great job!
The car rental company was easy to find. It was my first time renting with Wheego, and I had to fill out forms and verify my driving license. The staff was very patient, even giving me a map to guide me to pick up the car because of my limited English. When returning the car, the staff inside were also very friendly. You only need to hand over the keys to them. I received an email the next day. Now I'm just waiting for confirmation regarding the deposit, which might take a few days.
It took three hours to get the car at the pickup location because the car was being reassigned, and the booked model was unavailable at the time. Similarly, the return time was delayed by three hours. Overall, the service was acceptable.
“Bad service , mandatory downgrade, safety issues”
About Wheego:4.0/10
Service at counter was slow and not polite. I got a vehicle much smaller than I ordered. Then had to sign form that there are no scratches on the vehicle I never saw. Sever safety malfunction of front wheels swerving right. And to finish return is only at terminal 2 Frankfurt while no paperwork says it so.
todo muy facil y muy fluido. sin imprevistos sobre lo contratado
About QEEQ:10.0/10
mejor oferta y muy buen servicio
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