Had to wait in line for at least half an hour, the service was slow. They showed a QR code claiming filling out the information could skip the queue, but it was useless and you still had to go to the counter. Even if you purchased all the insurance, the rental company would still charge you random fees, requiring discussions afterward. It was a complete disaster.
I initially didn't notice it was an electric vehicle until I reached the counter. Since they required the car to be fully charged upon return and I feared I wouldn't have time to charge it then, I switched to a gasoline car, which cost an additional $45 per day. The rental company was not well-prepared; there were no cars available in the lot, and we had to wait for over an hour for cars to be delivered.
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