The service quality was satisfactory. Even though my foreign language skills are not great, I was able to pick up the car without any issues. The vehicle had considerable mileage, but its condition was still good. The car inspection during return was very quick, and I only had to wait a short while to take the shuttle back to the airport.

The car was clean but smelt bad inside

For smooth and lovely customer service! Would use again!

The car had a good number of miles on the odometer, but it worked well functionally. Only issue was a passenger side wiper blade that needed to be replaced as we encountered a lot of rain.

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.