The car model was quite old, the pickup location was very far, and the airport shuttle staff was seriously delayed by an hour upon arrival. Their phone was unreachable. When returning the car, there was a slight fuel shortage, and the staff seemed clueless, unable to simply charge a manual handling fee. They kept asking me to refuel, and it took a long time to explain the situation before they understood.
The service was excellent. I arrived one and a half hours earlier than the scheduled time, and it was very smooth to pick up the car. The car provided was an upgrade from the one I booked, which was genuinely great. Four days of driving without any issues, very hassle-free. The return process was also very smooth, and they dropped us off at the airport, so there was nothing to worry about.
About QEEQ:10.0/10
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