When I arrived, they glanced at my order and immediately said there were no cars available due to overbooking. After a lengthy discussion, I insisted they input my order number into the system so I could confirm it on the computer and keep evidence for canceling the order. My original intent wasn't to cancel—I wanted compensation because a confirmed order with no car is unacceptable. After placing this demand, they suddenly offered me a car!
Very smooth and easy experience. Good rate. Staff at Hertz counter at Santa Barbara Airport were very friendly and helpful.
About QEEQ:10.0/10
Very easy to book with QEEQ and got a good rate. Got confirmation and reminders in a timely fashion. Would use QEEQ again.
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Relevant Reviews on Hertz SANTA BARBARA AP
Jennifer Sapir
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