The staff service was pretty good overall. However, there were a few minor issues that caused some inconvenience. At Fukuoka Airport, I had to make a phone call, but there were major issues with the front desk phone line—calls couldn't connect properly, and even when connected, voices couldn't be heard. It took half an hour to successfully make the call. Additionally, I had to take a shuttle van to the rental store. Another dissatisfaction was that the actual rented vehicle was completely different from the one shown in the photo. Due to time constraints, I had no choice but to settle for it.
Counter staff was very polite and helpful. Checkout was smooth.
About QEEQ:10.0/10
I contacted QEEQ a few times during the course of this booking and the customer service was efficient and effective in their responses.
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