Pick-up and return were fine, all handled by the same company, but once I had an accident their customer service just kept passing me around. It took them 2–3 hours to actually sort things out.

Great service.

The staff are friendly and willing to provide support and information.

The car was excellent and the pick up was smooth. However the dropoff was quite confusing.

Great

Avis staff were awesome - both at pickup and dropoff. Only difficulty we had was that we were told to drop the vehicle off at the domestic airport in Brisbane (we were flying international) and when we got there, we were told it had to go to international (which is quite a distance from domestic).

Fantastic price!