Nice car and fuel tank is full

The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.

The agent Ah Boy upgrade the car to Polo. However i didnt really like the car. But Ah Boy very good in communication, fast in responding. Will definately chose them again in the future.

Like: Car was neat and clean. The associate was helpful. They delivered what they promised.
Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.

Like: pick up location
Dislike: i dint get the latest version of my car

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.