Employees of aero drive were helpful and polite. Everything went pretty smoothly. Except that the car I had had a low pressure type and the key battery was to be replace but I was not told and had a lot of hassle trying to start the car before I could unlock the door for the passengers
About QEEQ:7.0/10
The clause in the terms and condition mentions if you are late for pick up could cause us to miss our pick up. And we tried calling and was asked to cancel and rebook and we end up booking at a higher price. The details could be made clearer e.g. indicating we can be given an hour of buffer etc.
Got upgraded to a Holden SUV. Car was relatively new with around 2000+km milege but we found some trash left behind by previous drivers. Other than that everything was perfect.
About QEEQ:10.0/10
Easy and straight to the point booking process. Drop price protector was a saviour. Thumbs up!
Gave me the wrong car after making me wait for over an hour and miss a meeting.
It broke down once and required a jumpstart costing $90 at 12am.
Confirmed an extension to the booking one day, then rang me the next day to ask why I hadn’t brought the car back and insisted I return it until I explained I was already outside Sydney so suddenly it was okay??
Great service from staff at aero drive - would always recommend
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