car is good, condition of child seat was really bad.
Counter staff are not friendly and welcoming at all.
anyway overall I am happy because of car's condition, good value for money. No any other issue to mention.
The rental store is a bit away from Gold Coast Airport, about 2KM. It's not within the airport grounds or nearby, but rather in Tweed Heads. You can call the rental company for a free shuttle service, but their staff only speak English. However, you can contact QEEQ customer service for help to notify the rental company. The shuttle pick-up point is located on the left side outside the Gold Coast Domestic Terminal, towards the International Terminal, near the airport bus (X-BUS) express stop. We had 2 other groups with us going to the rental company. At the store, staff handled the rental procedures, and you need to pay for an electronic tag (for automatic tolls on highways).
“The car was perfect for our needs and the price through QEEQ was by far the best price.”
About Alpha Car Hire:10.0/10
The car was perfect for our needs and the price through QEEQ was by far the best price we received for a comparable vehicle.
The staff at Alpha were great, very efficient and very friendly.
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Good value for money, will hire again
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