Overall service was great. Booked a Mazda 3 but was directed to Hertz to pick up the car. Mazda 3 was unavailable, so I was given a Nissan, which couldn't connect to mobile navigation. In the end, paid an extra $255 for 12 days to upgrade to a Chevrolet Equinox. The car was brand new, but it felt too big for me.
I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.
About QEEQ:8.0/10
Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.
“Definitely booking Thrifty again. Great deal through EasyRentCars.com”
About Thrifty:8.8/10
Like: Nearly new vehicle, great service, good deal.
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