Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.
Very satisfied. I arrived an hour early, called them, and they quickly arranged someone to pick me up from the airport. They asked if I needed to return the car early and said it's not necessary, just return it at the reserved time.
“Filthy deplorable condition of a VW, Samavest should be taken off your partners list!”
About Samavest:6.0/10
Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!
About QEEQ:10.0/10
Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!
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