“Excellent price but service at the counter was very poor in checking out and in returning the vehic”
About Routes:7.0/10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
Nope, very rude staff,took forever.Try to rip you off and lied to you about existing damage to the car.Will never rent from routes again and tell family and friends, never rent because they are cheaters.
“The place to go if you do your research and price is your main concern.”
About Routes:7.7/10
I knew pretty much what I would get and that is what we got. The price was over $200 cheaper than any other company. I knew it was off site and I knew I would need proof of insurance so picking up the vehicle went smoothly. The car was not very clean and was a very base model. The lady at pick up was kind of rude. They said we had to return the car vacuumed out, which I wasn't told at the beginning, but the manager waived that so it all worked out fine in the end. I would use them again for the amount we saved since that was our top priority.
About QEEQ:10.0/10
I had a great experience with Easyrentcars.com. Everything went as expected
Great people very helpful and polite from pick up to drop off great service.
About QEEQ:10.0/10
I will never rent a car any other way the price was amazing and service was excellent
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