Please, try to avoid this company or ask for a full/full fuel deposit.
M.Favoino
Spain
Reviewed: Thu, Jul 18, 2019
About Record Go:2.0/10
Unfortunately, very bad experience!
The company didn't ask me with full fuel policy I would like to go.
They put me in full/empty fuel policy, it means a clearly a ruse that benefits the renatal company.
I payed 123.38£ fuel deposit and and they give me back only 78.48£ eaven if returned the tank full.
What happened with the 45£?
It is the cost of the policy full/empty !
It was ridiculos.
Please, try to avoid this company or ask for a full/full fuel deposit.
This company was a total scam. They didn’t honor the voucher and charged me several additional mandatory items. We waited over two hours to rent the car. When we said we wouldn’t pay the additional fueling surcharge since we were returning the car full of fuel they said they would cancel the reservation but not refund our money. Worst rental experience of my life. These guys are criminals.
“135 € de plus d'option obligatoire et une fiât 500 au lieu d'une Ford fiesta... Déplorable.”
About Record Go:6.0/10
Je me suis fait envoyer chier quand j'ai voulu récupérer le véhicule lorsque j'ai découvert que c'était une Fiat au lieu d'une Ford Fiesta comme ce qui était prévu le monsieur était pas content mais il a quand même fallu qu'il s'occupe de ce problème. On a profité du fait que l'on ne comprenait pas la langue pour nous rajouter des options qui n'était pas au début du coup nous avons payé 234 € une location de voiture au lieu de 100 pour 5 jours.
“Would never use Recordgo again. Disappointed that neither company were able to extend booking on arr”
About Record Go:5.3/10
Terrible service at counter, unable to help to extend booking by a day resulting in having to return to Palms airport the next day to pick up a new car. Counter unhelpful and dismissive. Accused me of being rude when she was prickly, unhelpful, curt and rude about me to her colleague in Spanish
About QEEQ:9.0/10
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Please, try to avoid this company or ask for a full/full fuel deposit.
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