Record Go, Palma De Mallorca Son Sant Joan Airport Car hire

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Palma De Mallorca Son Sant Joan Airport Information, Car hire Instructions & Policies

Address

Aeropuerto de Palma de Mallorca, PALMA DE MALLORCA, 07611, Spain

Telephone

+34600907087 / +34677406494,+34610565570

Pick-up Instructions

You can walk to the counter of Record Go - Palma De Mallorca Son Sant Joan Airport car hire.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Full Driving License issued in Spain

EU Driving Licence

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 12.95/day

capped at EUR 155.4

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 12.95/day

capped at EUR 155.4

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 10.95/day

capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Citroen C3,Volkswagen Polo,Toyota Aygo,Fiat Panda Cross,Fiat Panda,Fiat 500 Cabrio,

EUR 1500 for Toyota Auris Hybrid,Ford Puma,Nissan Juke,Kona,Kia Niro,Volkswagen T-cross,Fiat 500x,Peugeot Rifter 5+2 O Similar,Peugeot 308 Sw O Similar,Opel Movano Xl2 10/12m3,Toyota Corolla Cross,Kia Niro,Hyundai Tucson,Nissan Qashqai,Peugeot 5008,

EUR 2000 for Kia Niro Electric,Caddy Maxi Life,Peugeot 5008,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Fiat 500,Fiat 500e Cabrio 42 Kwh,Bmw 5 Series,Chevrolet Suburban,Audi A5 4x4 Convertible Gps,Toyota Proace,Hyundai Staria,Mercedes Vito,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 km from Palma De Mallorca Airport

Railway Stations

7.3 km from Palma Intermodal Station

Other Landmarks

7.4 km from Santa Eulalia Church

7.5 km from Palma Town Hall

7.6 km from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL

Leaflet

Map view of Record Go Store Location

coordinates: 39.55 2.733333

Guest Reviews

Total points： 5.7 / 10 Average

Vehicle condition: 6.8
Vehicle cleanliness: 6.2
Spaciousness: 6.6
Counter staff: 4.0
Pick-up location: 5.6
Drop-off location: 5.6
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

C.Jackson
Mallorca
9.3 /10 Excellent
Reviewed: Tuesday, April 15, 2025
Nice car ,smooth transaction in sorting it all out
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i.ilgin
Mallorca
7.3 /10 Good
Reviewed: Tuesday, April 15, 2025
Do not hire they have lots of hiding charge i paid £29.90 for 3 days rental and paid 200 euro hiding charges and now trying to get back.
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Anonymous
Mallorca
7 /10 Good
Reviewed: Tuesday, April 15, 2025
A very excessive wait to pick up the car despite having pre-booked it, around an hour and a half in total. Counter staff not apologetic about this at all, and kept wandering off with no explanation, both between customers and even while they were in the middle of serving me. I ended up paying 4 times as much as the original booking fee due to very well hidden small print and the counter staff not explaining the insurance process clearly in order to get me to pay extra. They make it sound like they will take over £1000 from you and won't return it for up to 60 days unless you pay £30. They pretty much don't give you any option except to pay the £30. I don't have much experience with hiring cars and despite trying to hold my ground I felt pushed into paying the extra.
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Anonymous
Mallorca
5.3 /10 Average
Reviewed: Tuesday, April 15, 2025
Terrible service at counter, unable to help to extend booking by a day resulting in having to return to Palms airport the next day to pick up a new car. Counter unhelpful and dismissive. Accused me of being rude when she was prickly, unhelpful, curt and rude about me to her colleague in Spanish
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M.Favoino
Mallorca
2 /10 Poor
Reviewed: Tuesday, April 15, 2025
Unfortunately, very bad experience! The company didn't ask me with full fuel policy I would like to go. They put me in full/empty fuel policy, it means a clearly a ruse that benefits the renatal company. I payed 123.38£ fuel deposit and and they give me back only 78.48£ eaven if returned the tank full. What happened with the 45£? It is the cost of the policy full/empty ! It was ridiculos. Please, try to avoid this company or ask for a full/full fuel deposit.
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M.V.V.
Mallorca
9.3 /10 Excellent
Reviewed: Tuesday, April 15, 2025
Friendly and helpfull
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Axel Delfour
Mallorca
6 /10 Average
Reviewed: Tuesday, April 15, 2025
Je me suis fait envoyer chier quand j'ai voulu récupérer le véhicule lorsque j'ai découvert que c'était une Fiat au lieu d'une Ford Fiesta comme ce qui était prévu le monsieur était pas content mais il a quand même fallu qu'il s'occupe de ce problème. On a profité du fait que l'on ne comprenait pas la langue pour nous rajouter des options qui n'était pas au début du coup nous avons payé 234 € une location de voiture au lieu de 100 pour 5 jours.
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a.hernandez
Mallorca
5.3 /10 Average
Reviewed: Tuesday, April 15, 2025
This company was a total scam. They didn’t honor the voucher and charged me several additional mandatory items. We waited over two hours to rent the car. When we said we wouldn’t pay the additional fueling surcharge since we were returning the car full of fuel they said they would cancel the reservation but not refund our money. Worst rental experience of my life. These guys are criminals.
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Anonymous
Mallorca
2 /10 Poor
Reviewed: Tuesday, April 15, 2025
All a con. Deceiving, terrible. Will never use either of your companies again. Shameful
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a.philips
Mallorca
4.3 /10 Average
Reviewed: Tuesday, April 15, 2025
ZERO STARS! DO NOT USE RECORD GO!! the worst experience I have ever had with a hire car company. The staff were rude, disrespectful and arrogant!
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