They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy.
I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me.
There is no signage, it is so hard to find.
The staff was nice but there was nothing they could do.
They did not explain what was needed for insurance and charged me without telling me.
They also tack on a bunch of hidden fees like mileage and sunpass once you get there...
To our surprise Rightcars did not accept our insurance coverage from Canada. we were requested proof of coverage from a US insurance company therefore we were obliged to pay an extra $204.00 US to keep us covered. We have been travelling for over 12 years and it is the first time we encounter this problem. Other rental companies accept that we are covered by an insurance company from Canada. Even though Our insurance company sent them proof of our coverage they did not accept. FIRST AND LAST TIME WE BOOK WITH RIGHTCARS.
About QEEQ:10.0/10
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I will never rent through this company again.
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