The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
I needed to extend the return time, so I contacted the staff on the website. They asked me to contact the counter, but since I don't speak the language, they helped me by contacting the counter themselves.
“Wouldn’t use them again. Would go with a brand name like Budget or Avis.”
About Chic Car Rent:6.7/10
Vehicle broke down. We had to take the vehicle to a garage for repairs. Waited over three hours. Balance of our day was stuck in a garage waiting for repairs. Rental company didn’t have a replacement vehicle. Nothing about compensation for us. We had plans and couldn’t do them. Very disappointed
Very pleased with counter staff, got bonus of upgrade to Honda Accord.
About QEEQ:10.0/10
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Nice big car of Japanese standard of course. Bluetooth does not link up to phone so no music in trip
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