Easy rent very nice and helpful, but chic car rent very bad not friendly

This car rental company is suspected of insurance fraud. When we picked up the car, it had a broken light which we asked them to note down, but they didn't. We took a photo, and when returning the car, they immediately took a picture, implying that we damaged it. Then they insisted that we scratched the wheel rim. Friends, be vigilant when checking the car. The car rental services at Lang Man Airport have gone bad. Returning the car costs 5000 Baht, we almost missed our flight because of this troublesome process. This rental company was decent before March this year, but now they're just about collecting fines and money.

I needed to extend the return time, so I contacted the staff on the website. They asked me to contact the counter, but since I don't speak the language, they helped me by contacting the counter themselves.

They didn't inform us that smoking in the car was prohibited and fined us.

Would be better if you called them upon arrival, we had to walk to a different pick up point. Other then that, everything was smooth. Recommended!

Staff no service mind. And do not take care much compare with other company

Should ask for more service example insurance