Excellent service by Suria Car Rental. Thanks to Mr Subra from Johor Bharu.

The service cooperation is acceptable, and they accommodated changes to the pickup and drop-off locations. However, the vehicle was very old and neither the USB nor Bluetooth worked.

The car I received was different from what I booked. My Malaysian friend told me that the car I got had less power and was of a much lower brand compared to what I had reserved, and the price was not on the same level either. I spoke to the store about it, and they just told me that the car I booked was not available. If it was not available, why was I still able to make the reservation on the platform? It's really frustrating.

Very courteous staff

Good service

Easy to handle the on-line booking precedure

Good value for money. The vehicle is in good condition. The staff - CK Tan is very friendly. Overall the service is very satisfied.