I did not get away from the counter until after 12:30 am. Line was long and slow. Nice people, but the process took WAY TOO long. At the rental I booked in Sacramento later in the week, it tool FAR less time to process things and there was not ADDITIONAL insurance required. I am going to check on the insurance that your company required. I had a BMW 530i that required no additional insurance???
“QEEQ.COM is a great way to find your car rental!!”
About FOX RENT A CAR:8.0/10
The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup
I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.
Car wasn't clean in 3rd row at all. Sand was all over. Windshield was needed to be cleaned every day at gas stations cause windshield wiper doesn't work. Dont know if out of cleaner or not, cause no light was on on dash.
I wasnt pleased by how the agent kept pushing for me to pay for their insurance after telling her several times that my insurance as well as my credit card would cover it, she was so pushy and it made my experience a bit rough having to stand with her for a long period of time telling her no.
“Our flight was delayed and I informed . I have email saying flight will be picked up later .”
About FOX RENT A CAR:2.0/10
Car was not available . Then they sent me to a shaddy other location saying they can help . WORST COMPANY
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