Satisfactory

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Was easy to find the type of car we wanted and for the dates booked. Customer Support was helpful in figuring out the new location of drop off.

The staff at the company had a very good attitude, and the car pickup process was simple.

Prompt and friendly customer service from counter staff, clean and new vehicle provided

Initially I felt apprehensive to book with third party platform, however I have positive experience with QEEQ. The platform is straight forward and easy to use and telephone inquiry also met with friendly and competent customer service staffs. I am happy to give 5 stars review to QEEQ I did purchase reduce access insurance with QEEQ and glad that I do not need to make claim, be good to see review from anyone who might have insurance issue either positive or negative

Did not get my car but they upgraded me to a brand new car of the same car type

Easy to use

Car was dirty on the inside. Not cleaned, dirty windscreen, dash dirty. Only i was at the counter to pick up the car and they still took over 30min to find a suitable car for me.