A bit trouble on getting to the pick-up location without instruction, the car and service is great.

C.Peng

Canada

Reviewed: Sun, Jul 28, 2019

About Routes: 8.0 /10

When I was booking, I was not aware that they are not at the airport. After arriving the airport, I was confused on how to get to the pick-up location. I called their customer service and nobody answered. So I used Google map, and used the sky train and walked a bit to get there. Over all, the rental price is cheaper so it's still worthy to me, but I hope that the customer can be introduced about how to get to the pick-up location smoothly when they arrive at the airport.

About QEEQ: 10.0 /10

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Intermediate | Toyota Corolla or similar

3-day rental

Relevant Reviews on Routes Vancover Airport - Routes

P.Esquivel

Canada

2-day rental

Medium SUV | Jeep Wrangler or similar

Routes

Vancouver

Canada

Reviewed: Tue, Nov 2, 2021

“Great Experience. Price very Reasonable.”

About Routes: 10.0 /10

Routes set me up with a beautiful Jeep Wrangler to explore the city of Vancouver with for a few days. Could not ask for a more stylish vehicle and the service was great.

About QEEQ: 10.0 /10

Booking this was easy, and I was grateful to have this vehicle secured at such a reasonable price.

D.Prefontaine

Canada

9-day rental

Intermediate | Toyota Corolla or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Wed, Oct 9, 2019

“Good value but poor service and dirty vehicle at Routes.”

About Routes: 4.7 /10

The car was poorly cleaned. Don't think the inside windshield had ever been cleaned as it took me 30 mins with windex to get the film off. Spilt milk? in the cupholders. Very slow at the counter for pickup and drop off. Not a convenient location. Service and response around damaged window poor. Why should I pay 25% on top of paying for the window repair, contract poorly written

About QEEQ: 7.0 /10

Canada

4-day rental

Medium SUV | Nissan Rogue or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sun, Jun 16, 2019

About Routes: 6.7 /10

We had to wait 30 minutes for the van to drive us to the airport. Because of this, we missed our 1 hour window to check our bags in. Because of this, I had to dispose of $50 worth of items I couldn't bring onto the plane. Also, when we received the car it was very dirty on the inside and outside. However, overall check-in/check-out service with somewhat quick.

About QEEQ: 7.0 /10

Canada

5-day rental

Economy | Toyota Yaris or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Mon, Jun 10, 2019

About Routes: 7.0 /10

It is only Routes company didnt accept Ontario G2 license，other companies do accept it. It is unconvenient for that.