Very pleased with your services and your staff. Thank you and will visit again soon...

The staff were quite friendly, and there was no need to queue. They picked us up from the hotel early in the morning.

Once we got served, the service was great - novel approach to establishing car condition at start of rental. They took photos of car exterior and sent them to me on what’s app.

The car was quite old and made odd noises when braking. Terrible customer service. Tried calling three different numbers for Aucar for pickup from the airport for, which none were answered for 15min. Organised out of hours car drop off, but no one was waiting for us when we arrived.

The pick up lady was very rude, we also heard her on the phone being extremly rude to a lady that called so it wasnt just is she didnt like. You jist sensed she doesnt like australians or doesnt like people. That really put us off.