Trip itself went well with no problemas, but the rental and the service at the Counter was terrible.

V.Martins

Italy

Reviewed: Tue, Jul 30, 2019

About Budget: 4.7 /10

Terrible experience. Terrible service at the Counter. Waited for about an hour and a half because wanted to give me a smaller car than what I rented, which then I had to accept because there was nothing else to take. The supervisor was not friendly nor understanding, terrible service form her as well, then she said I was going to get a Toyota Yaris, BUT by then, there was only the Lancia Ypsilon to take. In my opinion should have gotten the upgrade, at least thats what happened to me many times in other Countries when on holidays. Very poor indeed.

Budget

Rome

Italy

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Budget Roma Termini DTN

Yves DeQuincey

Italy

1 days rental

Budget

Rome

Italy

Reviewed: Fri, Oct 25, 2019

“Southern Italy”

About Budget: 2.0 /10

The pick-up location and the paperwork location are different, and the order doesn't provide the paperwork address. The staff at the parking lot were extremely unhelpful. The return location wasn't given in detail; the map points to the main road.

Grace Grey

Italy

1 days rental

Budget

Rome

Italy

Reviewed: Mon, Oct 20, 2014

About Budget: 10.0 /10

We chose to pick up the car at the Rome train station, which was very convenient. After completing the paperwork, a shuttle took us to the pick-up location. The staff was very efficient, and there was no waiting.

About QEEQ: 10.0 /10