Never again

everything as planned

Car was new but service at One Switch was the worst I have every experience in 35years of rentals. No spoke English clearly and tried CON job on us. Big issues with car insurance tried to force you to purchase there's for 199.00 BS. Will never use again also credit card comprised right after used there. Suspicious that's all.

If the rating scale was 10 being great down to 0 being the worst then I would give an extremely large negative number to rate this company because it is the most awful and unprofessional company I have ever dealt with. In addition to this being a truly terrible experience I now have a fraudulent charge from here that my credit card company is disputing and taking care of. After that is resolved I am seeking further legal action against this company. I will make sure everyone I know and even people I don't know never ever use this company.

This deal was a scam. It was not obvious that specific insurers were accepted otherwise they would tack on lot of charges. If you carried Platinum credit card, these charges can be waived. I will never rent from here again and will tell my friends to intentionally avoid One Switch. Terrible experience all and all.

The price seemed good on the surface but we never got the car & had to book one at GreenMotion up the street. BUYER BEWARE: you must have a hard copy of insurance...... they would not accept our electronic insurance copy(as every other rental company does), nor had a printer or any accommodation to work around that. So I booked a car somewhere else as we sat in the tiny waiting room & took an Uber to get it. Was ultimately still cheaper than paying the hefty insurance cost One Switch wanted to charge.