Charged extra

I always choose Golden car when it is possible because good price for services. Once you learn their rules they are pretty decent company.

Smooth process and really enjoy "rebook" feature once the price goes down.

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.

They have a variaty of cars, and i got lucky with a brand new car, so perfect conditions. Staff was very friendly.

The car had quite a bit of damage but the main problem was the staff at Goldcar - tried to force me to take crazy insurance which I told them I already had sorted. Then charged me 30EU so I don’t have to fill car up when return which I had already paid for on my booking. We’re a real nightmare to deal with.

Car was not really clean on the inside, seats had stains and the dashboard a bit greasy. The staff were really nice. Car quality not so much though, but enough for the price! You get what you paid for.

Very good service, easy to book, and nice discounts offered!