NICE AIRPORT CAR RENTAL REVIEWS

Pathetic customer service overcharging unnecessarily

Location details are very poor often

Very satisfied

Waited in line for 2.5 hours. Originally scheduled to pick up the car at 3:00, but ended up getting it at 5:45. The car was not the same as agreed upon, and the cost increased from 1700 RMB to about 650 euros, approximately 5000 RMB, three times higher. Extremely dissatisfied.

The service from OK Mobility was quite good. We purchased insurance through the app, so they didn’t try to sell us additional insurance. The car we received was in excellent condition, and during the return process, we compared the photos we took ourselves. They didn’t even take any photos when we picked up the car.

They provided a brand-new Polo; the car was in excellent condition, though the space is slightly smaller compared to the C3.

The car provided was a brand-new Polo with great condition, though the space is slightly smaller compared to the C3.

Very satisfied

Very satisfied

We arrived early at the pickup point, and despite this, the company’s customer service processed our pickup as per the procedure. The process was smooth. We were given a Peugeot 208, which was very new.

Very nice company to deal with,quick to book..Excellent price for the car for the week!Deposit was taken on the day we collected the car and when we returned the car in the condition we got it our deposit was returned the next day!

A very simple app to see your booking and if you need to make any changes!will definitely use this service again!

the service at the counter was very kind and patient

Standard service

The staff at the car rental company were very friendly, and there were no issues when returning the car.

Counter staff processed my pickup at the counter as he should… but gave no directions as to how to find the car lot. Also, no one at hand to show how to use various controls- the seat adjustment had 2-3 different buttons to electronically adjust the seat height etc but I couldn’t find how to move the seat back. Only at car return was I shown- 1 of the buttons had 2 different functions.

I continually get adverts suggest that I download the app- I already have the app. I get adverts suggesting I become a diamond member. I am a diamond member. I get adverts that I have coupons/ points- but they aren’t eligible for diamond member usage. Please tailor the app to the actual user and not to the general public. You waste my time with superfluous crapq

C'est le seul loueur qui ne voulait pas d'une carte identité informatique. J'ai dû retourner à la mairie dans laquelle j'ai fait ma demande de renouvellement pour récupérer les papiers. Côme évoqué toujours un problème de restitution, les loueurs nous demandent de prendre des photos avant le départ mais les voitures sont collées les unes aux autres impossible de prendre des photos correctement puis ils veulent vous rentre responsable des rayures alors que les marques partaient en frottant à la main.

Ras

Very satisfied! The car rental location was easy to find, returning the car was convenient, and the car was almost new with less than 10,000 kilometers on it. A pleasant car rental experience, will come back next time!

The car pickup area at the airport is spacious, with all rental company branches located there. It's very easy to find. I initially chose a petrol vehicle but upgraded to a larger MG hybrid by paying an additional 20 euros per day. The driving experience was excellent, and I drove all the way from Nice to Milan.

Excellent and professional

Great, very satisfied.

Upselling at the counter which is always annoying - apart from that good service

All good