It's very difficult to get through to MEX on the phone. Except for the airport branch staff, the parking lot attendants don't understand English at all. The pickup location is a bit far from the terminal parking lot, make sure to mark it on Google Maps after the shuttle drops you off, or you won't remember where to return the car. The car was just returned and given to another foreign customer without cleaning. Not sure if it's a good or bad thing that they don't check carefully.

Amazing service. They ask you sign a bond but it is totally refundable. Really good service and I was able to drop off things at the office too. I would DEFINITELY use MEX again. Gente amable, eficaz y capaz a brindar un excelente servicio al cliente. FRED

Got me the very best price.

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.

Very good Service !!