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Budget desk lied

M.Allen

Italy

Reviewed: Sat, Aug 3, 2019

About Budget: 3.3 /10

Lied about the cost of the insurance 31 euro a day I was expecting the insurance to cost me £217 - They also said the insurance I had with the original waver was not valid compared to what they offered.

About QEEQ: 10.0 /10

Explain to me how budget in piza Italy can rip people off

Intermediate | Bmw 2 Series Tourer or similar

1 days rental

Relevant Reviews on Budget in Italy

Chad Kipling

Italy

1 days rental

Budget

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Tue, Mar 25, 2025

About Budget: 6.0 /10

I originally rented a Lynk & Co, but was given a Volkswagen instead. After driving for less than an hour, the car displayed a tire pressure issue on the highway. I got out to check, found no apparent problem, and continued driving for over an hour, but the front left tire eventually went completely flat. I had no choice but to contact customer service. Later, a tow truck was called, and the costs for vehicle damage, towing, and taxes totaled over 2000 euros. I had no car to use for a day and a half. On the third day, I returned to Milan airport to pick up another car. During this process, I also lost my passport, which was eventually found at the rental counter. It turned out the Indian staff member who assisted me during the rental process had forgotten to return it. It was extremely frustrating. On the third day, when I picked up the car again, I finally retrieved my passport. They offered me a Jeep as a replacement, but the vehicle consumed a lot of fuel.

About QEEQ: 8.0 /10