Original car provided was dirty and in poor condition with multiple scratches and dents.
France
Reviewed: Mon, Aug 5, 2019
About Keddy by Europcar:4.3/10
Unable to provide better condition vehicle unless paid extra for upgrade. Only drive 800m and car exhaust was banging..poss missing rubber bush...so on returning to desk was provided with same model in much better condition!
Overall satisfactory, but there are a few issues: 1. The rental fee and deposit are priced in euros, but the credit card was charged in dollars, increasing user costs. Although it's not much money, it's quite unpleasant. 2. After signing the paperwork, the car was supposed to be in the lot, but the lot staff said it wasn't there. We had to argue and wait for nearly an hour. Very dissatisfied. 3. After returning the car, I received an email about a charge for a traffic violation, but it did not specify the time, location, nature of the violation, or how it was handled. Frustrating.
La voiture était nettement plus volumineuse que ce que j'avais demandé, ce qui aurait pu être gênant mais n'a pas posé de problèmes.
Avant de me dire le type de voiture on m'a proposé un supplément pour avoir une voiture plus grosse...
“Car from Keddy by Europpcar at Grenoble in very poor condition”
About Keddy by Europcar:6.7/10
Car was dirty, smelt of cigarettes, had a broken rear wiper and tank was only 80% full. Issues noted by staff (who were polite), but no compensation
About QEEQ:8.0/10
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Original car provided was dirty and in poor condition with multiple scratches and dents.
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