The counter staff in particular Mr a Patel was very rude. I've emailed a complaint to Green motion regarding what ID is required. On their website & on the recorded information when you call the branch they state you only need a driving licence & proof of address, I didn't arrive on a flight. I had to return back home to get my passport a 40 mile round trip.
The car itself was great. The exterior was not perfectly clean on pickup and may be the result of storing cars in an unsealed yard. There are no numbered parking bays. Finding your hire car can be tricky. The office directions were casual to non-existent but one of the yard staff kindly located the car for me. There is no designated place for car return, forcing hirers to cruise the yard looking for an available space to leave the vehicle. Overall it was great value for money and the service okay for the price paid.
About QEEQ:10.0/10
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