I was charged €70 for a second driver without being told it was extra- I would not have taken it at that price! An extra insurance was added that I did not ask for (€22). All in all I thought the priority was to add as many extra costs as possible “under the radar”!
The traffic in Naples is as chaotic as in India. The rental counter has a typical scheme: they say the rented car is not available and make you wait, tempting you to upgrade the car. Typical Italian trick. Since the weather was good, we just went along with it. The car was good, and I didn’t bother comparing the costs. I didn't want to affect my mood. We didn't drive into the city center, instead we headed to the Mediterranean coast and also visited the stunning Matera. Absolutely beautiful.
Waited for close to 2 hours like many others there trying to pick up a car. Terrible service from Hertz.
About QEEQ:10.0/10
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Customer Service
Good but expensive
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The traffic in Naples is as chaotic as in India. The rental counter has a typical scheme: they say the rented car is not available and make you wait, tempting you to upgrade the car. Typical Italian trick. Since the weather was good, we just went along with it. The car was good, and I didn’t bother comparing the costs. I didn't want to affect my mood. We didn't drive into the city center, instead we headed to the Mediterranean coast and also visited the stunning Matera. Absolutely beautiful.
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