Ace a bit frustrating to deal with but good value for car

Very annoying up-selling of insurances and other services by Gold Car staff at Bordeaux airport.

Car was fine, but staff tried to overcharge on collection and were extremely unhelpful on return refusing to simply sign a note saying all ok having inspected vehicle and agreeing that there was no damage

Online this company seemed the cheapest but I could only pay a £17 holding deposit for the car. When I completed the booking in Bordeaux the actual cost was equivalent to the other hire companies. The staff were nice & the pick up was in terminal and the car was clean and new.

The car wasn't the same spec as I had ordered

Terrible organisation. Looks cheap on the face of it but then they bully you into taking additional cover when you arrive. Had already paid for extra insurance on time of booking and was told this wasn't sufficient and was useless and was then charged an additional 176 euros on top of the £80 i'd already paid in additional cover. Would never use this company again.