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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9128208328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9128208328
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Very disappointing experience and feel cheated.

Reviewed: Wed, Aug 7, 2019
About Sicily By Car: 6.7 /10
The staff behind the counter had told us that she will charge us an additional 100 euros for a second driver. Even though we did not agree as we did not think it mattered how many people drove the car, in any case due to no choice we agreed and took the car. They had taken a deposit of euro 594 from my credit card and mentioned that they will return euro 400 when the car was returned in good condition. However when we returned the car and got a no damage on the car while being returned, they have still only returned euro 229.04 to my credit card instead of euro 400. This is unlawful. They are not picking up the toll free numbers that are listed and we have no way to talk to them. I am very disappointed.
About QEEQ: 10.0 /10
Small SUV | Opel Crossland X or similar

Relevant Reviews on Sicily By Car ROME FIUMICINO

Belinda Alsop(p)

View more >
Reviewed: Sat, Feb 24, 2024
About Sicily By Car: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Lionel Johnson

View more >
Reviewed: Sun, May 26, 2024
About Sicily By Car: 8.0 /10
Very satisfied, very patient.
About QEEQ: 10.0 /10

Murphy Bernard

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Reviewed: Sat, Jun 22, 2024
About Sicily By Car: 10.0 /10
Overall, very satisfied with the service. QEEQ customer support response was quick and professional. The Rome airport branch was easy to locate by following the carrental signs. The car pickup process involved no upselling; the car provided was new with only 7000 kilometers on it. The trunk was much larger than a Golf. The return process was efficient; just had to sign and leave. Paid a €200 deposit on pickup, which has not been refunded yet.
About QEEQ: 10.0 /10

View more >
Mini | Toyota Aygo or similar
Reviewed: Wed, Aug 2, 2023
“Smooth”
About Sicily By Car: 7.0 /10
Helpful staff at the counter Easy to find Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.
About QEEQ: 8.0 /10
No dropping price Easy to book

J.Taylor

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Mon, Jul 1, 2019
“Had to wait for over 2 hours at the rental desk. The entire pickup process was appalling”
About Sicily By Car: 7.7 /10
The entire pickup process was appalling. The ticketing system in place doesn't work (people push, miss their numbers and return later) and we had to wait for well over 2 hours past our pick up time. One of the staff members was also quite rude (although the lady who eventually served us was fine). Each customer took so long to deal with - they really need to modify the collection process.

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