The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.
“Good experience with Hertz/Lotte at Jeju Airport”
About Hertz:8.0/10
Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.
About QEEQ:8.0/10
The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.
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